 How to Place an Order? |
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Order Online through PrettyDeal.com (in stock):
By using our PrettyDeal.com shopping cart system, order has never been easier. Simply follow the instructions, filling the required fields with the necessary information. Please be informed that inadequate or wrong information will delay the processing of your order. Be especially careful when entering numbers. Correct billing addresses is required. |
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Order through phone, email or sms (in stock):
Follow steps below: Step 1: Indicate bag details (bag brand, bag style number, bag name, bag color) Step 2: Indicate buyer details (name, address, telephone no and email address, payment options: cash or credit card) Step 3: Send the details (call or sms) to phone: +6012-6558889, +65-82369914; Or to email: leeayo@gmail.com, prettydeal@gmail.com Step 4: Bank in the money to PrettyDeal bank account Or to pay via credit card: PrettyDeal will create paypal entries. Step 5: PrettyDeal will ship the merchandise and provide tracking number
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Order through phone, email or sms (pre-order items):
Follow steps below: Step 1: Check available pre-order merchandise(Coach, Louis Vuitton) Step 2: Indicate bag ordering details (bag brand, bag style number, bag name, bag color) Step 3: Indicate buyer details (name, address, telephone no and email address, payment options: cash or credit card) Step 4: Send the details (call or sms) to phone: +6012-6558889, +65-82369914; Or to email: leeayo@gmail.com, prettydeal@gmail.com Step 5: Bank in the money to PrettyDeal bank account Or to pay via credit card: PrettyDeal will create paypal entries. Note: 30% deposit to confirm order, 70% upon arrival of merchandise. Step 6: PrettyDeal will ship the merchandise and provide tracking number (once merchandise arrive from overseas).
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| What are the payment options? |
| For shoppers' convenience, we offer the payment options below:
* Paying via Credit Card (Paypal) Our shopping cart system is link to Paypal.com to offer major credit card acceptance such as visa, master. Customer credit card will only be charged when the ordered item is shipped. Once shipped, confirmation number and summary of order will be sent; also order can be tracked online. To register paypal account, please go to www.paypal.com * Paying via Bank Transfer or Bank Wired Our shopping cart system will automatically send you an email with banking details. Once payment transferred and shipped, confirmation number and summary of order will be sent, also order can be tracked online. Banking Details: Name: Lee Pooi Ling Email: prettydeal@gmail.com Public Bank: 3109984706 Maybank: 114589136507 * Cash on Delivery (COD) Our shopping cart system will automatically send you an email with COD details. To start COD process, customer has to pay 30% deposit. Then, 70% of the remaining payment will be collected when you collect the bag at: COD Places: Name: Neutrosense Body & Face Phone: +03-79546311, +6012-2972817 Address: 18-2, Jalan 14/22, Right Angle, Petaling Jaya (same row as Digital Mall, Bank Islam, Bank Rakyat) |
| How Will I Know PrettyDeal Received My Order? |
| Once customer place an order with PrettyDeal, we will provide customer
with a confirmation number and summary of the order. In addition, we
will send customer an order confirmation email within 1 hour.
After merchandise being shipped, customer can also track the order
online.
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| Can I Cancel My Order? |
| Occasionally, orders or parts of an order are cancelled by PrettyDeal
for various reasons: |
| * Item(s) not available * Difficulty in processing your payment information * Cannot ship to address provided * Duplicate order was placed * Cancelled due to a customer request (only applicable to In Stock items but not Pre-order items) |
| if customer order is cancelled, customer will receive an important
notice regarding the order via email which explain the reason for the
cancellation. Customer will not be billed for any cancelled items.
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| Emails about Customer Order |
| After customer place the order, customers will receive emails about
the order. Below are the examples of emails: |
| Your order has been received - This email confirms
that we have received customer order. It includes the order number for
your records. |
| Your order has been shipped - This email confirms
that customer order has shipped. |
| What if the Merchandise Not in Stock? |
| All of PrettyDeal products are available in very limited quantities,
so we recommend purchasing the products as soon as possible in order to
avoid missing out. We usually cannot reorder items once we are out of
stock. Unfortunately, we are also unable to predict the availability of
items once they become out of stock. If the item customer order is unfortunately out of stock at the time of purchase, we will call and email you. If you decide to keep your order with us, your credit card will not be charged until we ship your item. Due to the nature of our business, we are usually unsure of the delivery time of back ordered items. |
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