PrettyDeal.com

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Shipping Guarantee
* PrettyDeal guarantees that all completed orders for in stock merchandise will be shipped within 1 business day once we charge customer credit card or after received payment. Credit card orders or payment for in stock merchandise received on Friday, on a weekend day or a holiday will begin processing the next business day.

* At check out, simply select the service of preference for current rates and delivery time. Rates vary depending on total weight of your item and shipping destination.

* After order has been shipped, customer may track the package online. Customer will be emailed a link to view the order's updated status. 1 to 2 business days should be allotted for tracking information to update. Tracking accessibility is just a click away with our online system!
To track your Order Status, login and access My Account page.

* For Malaysia customers, can call Toll Free Number: 1300-300-300 to check the package status with the Pos Laju tracking number provided.

* For International customers, login to www.pos.com.my to check the package status with the Registered Post tracking number provided. (Attention: tracking info only available once the goods enter your respective countries)

Shipping Guidelines
* Most orders begin the fulfilment process as soon as customer purchase is completed. Customer order will be shipped once the payment is approved, the receiving address is verified, and the item is located in stock. If an item in the order is not currently in stock, customer will be notified by email.

* Customer will not be charged for any item until it is shipped to you

* All deliveries must be made to a verifiable, physical street address.

* Due to our dedication to fulfilling orders quickly, most orders cannot be cancelled once the checkout process is completed.

Domestic Shipping
* Usually, orders are processed within 1 business day. Our goal is to ensure the arrival of your order in 1 day at the lowest shipping cost available. We ship all domestic orders Monday through Friday with Post Office service.

* All services include insurance and a tracking number.  After order has been shipped customer may track the package online. Customer will be emailed a link to view the order's updated status. 1 to 2 business days should be allotted for tracking information to update.

Domestic Shipping Options
Destination Time in Transit Shipping Fee
Klang Valley Pos Laju (1 day) FREE
East Malaysia Pos Laju (1 day) RM10
West Malaysia Pos Laju (1 - 2 days) RM15


International Shipping
We welcome our international customers to our website and try to accommodate as much as possible in particular with low cost fast shipping.  Most international customers are welcome to pay on our site with their credit cards. All orders are sent with tracking numbers and insurance.

Custom Procedures
Also, please be aware that sometimes orders are slowed down by custom procedures. Customs is entitled to hold the package at random until they feel that all requirements for importation are met.  Also, PrettyDeal is not responsible for any duties and/ or import taxes that result from international shipments.

International Shipping Rates
We ship worldwide with Registered Pos and EMS (Pos Laju). Registered post is a service provided by post office and is much less expensive than EMS. Registered post delivery time is 6 - 10 business days. Rates are calculated in the shopping cart according to destination and weight.  All items are sent with tracking numbers and insurance.

International Shipping Options
Service Time in Transit Shipping Fee
Registered Post 6 - 10 business days USD15
EMS (Pos Laju) 3 - 5 business days USD50